Jos Duchamps is Managing Director at PROCOS Group and a member of the IFMA Global Board of Directors where he is passionate about advancing the facility management profession while helping clients by delivering Space, Software & Soul, for better days on the job! Mike Petrusky asks Jos about his views on the role of the facility manager in a post-pandemic era and they explore the evolution of the FM profession and the need for upskilling and leadership. As the expectations of employees have changed in our hybrid workplace, Mike and Jos agree that the future working environments will need to be managed differently by leveraging new technologies with holistic strategies. In part one of their discussion, find out what Jos has to say about IFMA’s focus on advancing FM by encouraging professionals to upskill in order to meet the needs of the future workplace.

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