Ross Abbate is the CEO of Macro, a leading facilities management and workplace services company, where he is passionate about creating a culture of collaboration, empowerment, and excellence. Mike Petrusky asks Ross about the importance of creating environments that bring people together, helping them to connect while enhancing their productivity. They explore how FM leaders can understand the unique needs of clients, create a strategy and design a solution that delivers on expectations. Mike and Ross agree that technology is essential for enhancing service delivery, but is must be deployed with a focus on meeting specific business outcomes. “Every day is a school day” and we should never stop learning, so listen as Mike and Ross as they offer the inspiration you need to grow your career and be a Workplace Innovator!

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