Maud Santamaria is Workplace Experience Director on the Facilities Management team at Mace in the UK where she is an experienced workplace and FM consultant. Mike Petrusky asks Maud to share her story and passion for FM and the workplace as they discuss a recent article she has written called “Overcoming the Five Challenges of Hybrid Working”. Mike and Maud explore the challenges of creating an equitable experience in a hybrid strategy, breaking down barriers to collaboration, managing split teams effectively, transforming the role of the office, and creating a consistent culture from the office to home. They also share a few inspirational quotes and offer some music that will certainly put you in an upbeat mood!


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