Jenny West is Strategy Director at Gensler Consulting in Denver where she is passionate about creating inspiring processes, places, and user change journeys. Mike Petrusky asks Jenny about her experience with both workplace strategy and design, and how she works with clients to enable performance enhancing cultures. They discuss how employee preferences, frictionless technologies and authentic leadership will be essential in the future workplace and they offer inspiration for you to be a workplace innovator in your organization.

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